YouConnect Testimonials

YouConnect is an appraisal management/ordering system providing customizable workflow, vendor management and compliance for anyone working with a portfolio of real estate assets, such as financial institutions, appraisal management companies, life and pension firms, and government agencies.  We are proud of the testimonials our client banks have shared about their success with YouConnect’s ability to help them handle appraisal volume, vendor management, customized workflow, compliance reviews and testimonials for their residential and commercial property needs.

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Andy Luzod, MAI

Chief Appraiser, Fifth Third Bank

“The responsiveness of RealWired’s staff for their YouConnect work flow platform has been outstanding for our Appraisal, Environmental and Relationship teams. As we transitioned to YouConnect, the support team was highly responsive in working with us to customize the system, use our terminology and answer our follow up questions. The staff at RealWired listens to what we want and need, and they deliver…quickly.”

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Heidi Reuwer

Senior Vice President, Credit & Risk Management, Valley National Bank

“Valley National Bank has grown rapidly in recent years. YouConnect technology provides a workflow solution that efficiently streamlines our appraisal administration. It is simple and straightforward, which made the change easier for everyone.”

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Douglas Hodge MAI, ARA, CCIM, MRICS

Director, Appraisal Services, TIAA-CREF

“We decided to go with YouConnect for appraisal vendor management and workflow because it offered much more flexibility, built on newer, more responsive technology than our previous systems.”

Charles Byrd

Charles Byrd, MAI

Appraisal Review Officer, The Citizens Bank of Philadelphia

“I feel like the flexibility and the ease of use of YouConnect are two very important qualities to a bank.  YouConnect has allowed us to streamline our appraisal process with more flexible and responsive technology than some of the legacy systems out there without outsourcing to an AMC.”

Clark Richardson

Clark Richardson

RE Chief Appraiser, First Interstate Bank

“I want to thank you for your sunny attitudes, your willingness to discuss issues, and your desire to find solutions. That really is the main difference between an ok company and a great one. The solutions you suggested to the changes we recently requested look like they will work and I look forward to their implementation.”

Joseph A. Haritos

Joseph A. Haritos, MAI, CCIM

Appraisal Officer, Lakeside Bank

“Before I switched to YouConnect, my appraisal process was “helter-skelter” with very time-consuming back-and-forth emails, manually updating several spreadsheets, and manually completing engagement letters. I was overloaded and working seven days a week and hadn’t taken a vacation in years. I was pressed for time, very stressed, always playing “catch-up” but never getting there. YouConnect has significant flexibility and an intuitive look and feel that was similar to how we worked before, but with much greater efficiency, and we didn’t lose anything in the transition! The RealWired staff was very creative in quickly providing custom changes for us to the system. YouConnect has resulted in significant time savings. I’m happy.”

Lee Folsom

Lee W. Folsom, EA

Valuation Services Manager, Ameris Bank

“We began using YouConnect in August 2015 as a way to increase our data management capacity, without increasing staff. At that point, we were processing approximately 1,250 requests annually. Four years and several acquisitions later, we are processing over 5,200 requests annually and have not added staff in order to achieve management expectations. We have grown and YouConnect has grown with us. We are proud of our affiliation with YouConnect and RealWired!, because they care about our productivity. They get it. They know that if they are not productive, I’m not productive; and if I’m not productive, I’m out the door and so are they. YouConnect is flexible enough to handle any change we throw at it, and in this day and age, that is truly good commentary about a piece of software. YouConnect also allows us to work remotely. During Hurricane Michael, our staff was home-bound due to weather, road conditions, and power loss. Because our footprint covers four states, we had to keep workflow moving in order to meet deadlines. Being able to connect to the internet, we were able to use web-based YouConnect to ensure lenders that were not affected by the storm, were still able to transact business in an uninterrupted manner. That is high praise for the flexibility of YouConnect.”

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