The Most Important Work in the Bank Nobody Sees
When valuation is working, no one notices. Loans close on time. Credit feels confident. Audits pass without friction. The bank moves forward as if gravity itself is cooperating. That’s not luck. That’s valuation doing its job quietly, consistently and without applause. And that’s the problem. Appraisal departments tend to disappear into the background precisely because […]
The 6 Most Offensive Words in Business
“We’ve always done it this way.” I’m very chill, but that sentence makes me instantly mad. In my brain, it’s like saying, “I don’t feel like thinking today.” Ridiculous, right? Yet that’s what I hear when someone says the six most offensive words in business. This sentence sounds harmless, but it greatly impacts your appraisal […]
Matter Requiring Attention
Compliance can feel like all stick and no carrot. Like a referee ready to throw a yellow card if your appraisal department doesn’t have standardized processes. Compliance demands “repeatable proof,” not just “professional judgment.” Reasons compliance feels annoying: the goalposts keep shifting, anything less than perfect gets punished and it often feels like a spotlight […]
The Future Belongs to Creators
AI isn’t the big change. You are. AI is a mirror. It shows a level of curiosity and who’s ready to put in the productivity reps. AI in and of itself isn’t the point. Rather, the hype and FOMO is so high, it’s hard to escape the gravitational pull of productivity expectations. “Playing around” with […]
Hoping Remote Work Goes Away Isn’t a Strategy
No bank wants the keys to office collateral. How do you reduce special assets/REO/workouts? Consider a strategic response and provide next-level relationship banking. Now’s the time to help your office borrowers with consulting. Your RMs have the time. Sweating Over Office Loans? Trying to get a bank loan on an office building today is a […]
What Great Looks Like
What happens if a Chief Appraiser doesn’t run a world-class department? What’s the impact on your bank? What great looks like (WGLL – pronounced wiggle) for Chief Appraisers involves the intricate task of orchestrating appraisals efficiently while mitigating risks. Most Chief Appraisers want a well-run appraisal department but do they execute on that promise? The […]