The Enemy of Execution Is Already Inside the Bank
For this appraisal,The bank CEO asks, “Can we automate processes across departments?” And the answer is “no” due to a painful mix of complexity and cost. The feeling of “Touching the system of record feels like pulling a pin from a grenade.” So, the bank stays stuck. For six decades, banks have been building fortresses. […]
A PDF for a Paycheck
Too many appraisers work like they’re in a cold marriage -detached, transactional. “Here’s the value. Good luck.” That’s not partnership. When your report says, “Here’s the insight. Here’s the risk. Here’s what your credit team should know,” you become indispensable. Now think about a marriage built only on transactions: “I took out the trash; where’s […]
The Leap to Genius: Redefining the Appraiser’s Role
Ironically, excellence is the biggest threat to your growth and to the future of the valuation profession. Smart, safe and stalled. In The Big Leap, Gay Hendricks introduces the idea of: 1. Zone of Incompetence – tasks you’re not good at. 2. Zone of Competence – tasks you’re okay at, but others can do just […]
Accountability: The Courage to Own the Mirror
I’ve watched brilliant fee and chief appraisers hide. Not because they’re lazy. Because they’re scared. Scared of getting it wrong. Scared of being seen. Scared of not being enough. But here’s the paradox: Owning your mistakes builds more trust than pretending perfection. The moment you say, “I own this,” something shifts. Not just in the […]
Curiosity Is a Process Tool
Most appraisal departments have a foundational problem. The problem is the absence of asking questions. Questions like,• “Why is our review revision rate so high?• “Why do our SLAs lag behind competing banks?”• “Why are chief appraisers left out of the C-suite?” The biggest question is, “Is this still the best way to do this?” […]
Still Paying for Old Milk
Sunk costs are like old milk in the fridge. You’re pretty sure it’s turned the corner, but you’re afraid to open it. Same for your legacy appraisal platform provider. The longer you cling to “the way we’ve always done it,” the more expensive your loyalty becomes. Your team has been frustrated…for a long time. In […]
