We’re in this together

For many banks, the fee appraiser-chief appraiser relationship has slowly floated away. The lack of a personal connection has eroded. You only call when there’s a problem. Let’s get the band back together. As a chief appraiser, it’s important to manage the appraisal process and ensure the quality of appraisals performed by fee appraisers. Building […]

Stay Relevant in Valuation: 3 Key Strategies

Amazon’s mantra is maintaining an agile, Day 1 start-up mentality, rooted in customer obsession. Day 2 mentality is “stasis followed by irrelevance” according to Jeff Bezos. Amazon’s Day 1 philosophy is a corporate culture and operating model that emphasizes long-term thinking, customer obsession and bold innovation. Our valuation industry needs this trifecta of ideas to […]

Leading with Trust: Essential Trait of Appraisers

Do you trust your appraisers? How about your reviewers and staff? How much do you trust them?  Trustworthy is being accountable, not perfect.  If you’re a reviewer, the first thing you do is look who wrote the appraisal. It’s a quick test to determine if you trust the report. As a fee or bank appraiser, […]

Skate where the puck is going

Wayne Gretzky’s overused sports metaphor, “I skate to where the puck is going to be, not where it has been” still has relevant legs. It speaks to innovation, looking to the future. Innovation is largely absent in our highly fractionalized valuation industry. Using only Windows 11, O365 and an HP 12c is NOT innovative. It’s […]

Not to do list

In my coaching sessions, I often get this question, “If a new founder took over your company, what’s the FIRST thing they’d change?” Insert your role as chief appraiser or appraisal firm owner and ask yourself the same question. This question puts pressure on us, where in our hearts we know we aren’t doing 100% […]

Revitalizing Valuation: A Wake-Up Call to Improve

The valuation profession is stalled. It’s at a tipping point. We’re stuck. We love what we do, but we’re struggling to see the positives. So how do we pivot our industry so we don’t grow to hate it? The wake-up call is getting our valuation industry unstuck. The discussions are the same and mostly negative, […]