Appraisal department bottlenecks

The best bankers are focused on delivering an industry-leading customer experience. Shouldn’t that include the appraisal department?  I think the C-Suite would be surprised to learn their appraisal department is overworked. Heavy workload, long hours and understaffed. Chronic workload can cause long-term fatigue, diminished productivity and chronic stress. Consider a new goal for 2022: reduce […]

A better 2022

5 things to start the year out right  1 Fix your No. 1 problem from 2021   This is probably the easiest issue to identify, but the hardest to solve. The reason being is you probably have kicked the can ignoring the problem for an entire year. It’s something that has bugged you on an ongoing […]

2022 Predictions – Crash or Boom

Crash Or Boom? – As appraisers, we have a Spidey sense that the real estate market is overheating right now. Appraisers worry when they see unsustainable values. Appraisal departments worry about their bank’s collateral.  Rising inflation, future interest rate jumps, uber low cap rates, iffy office lease renewals, skyrocketing multifamily rents, industrial fever, construction on a tear, yada yada. Lots of anecdotal evidence, but where’s the tipping point?  Identify good fundamentals  […]

Why’re appraisers always swamped?

The alligators represent inefficiencies, tedious manual processes and duplicative work.  Appraisers have never worked harder, but what makes a successful appraisal department?  Too much to do  With defined outcomes, you will move away from the chronic condition of, “I’m swamped.” Measure performance by grading your appraisers, measure deliverables and communicate your expectations. Change your leadership […]

Shrinking pool of appraisers

Where’d all the appraisers go?   Banks are struggling to find appraisers. Residential and commercial appraisers are extremely busy, charging more and taking a lot longer.   There’s a huge opportunity right now, leading to consolidation, small firms rolling up into national firms. Others are being hired by banks taking them out of the fee world. Some […]

Where stress comes from

Do you ever wonder why some appraisal departments seem to run smoothly, while other are reactionary? Stuck in chronic stress. Job dissatisfaction.  Stress is the conflict between what you have to do versus what you want to do. The trick is to be purposeful (or lucky) to want to do what you do.  Passionate appraisers  “How can we cultivate passion around our work or discover an […]