Lollipop Theory
Hold on. I have something negative to say. Yesterday I heard a statement that I found pretty offensive, but of course it still stuck with me….”Once you lick the lollipop of mediocrity, you will suck forever.” It’s pretty harsh right? It’s so defeating. No one wants to be mediocre. It’s worse than being average. Way […]
Team Appraisal Department
Teamwork is defined as a collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way. Simple enough, but are the team players on your appraisal department engaged? A recent Dale Carnegie white paper suggests that; “Engaged Employees (EE) are a competitive advantage, and […]
The Herd at Work
What if your market perceives “best” to be the largest in terms of people and gross revenue? What if the market perceives “the right choice” to be a company backed by millions in private equity or venture dollars? What if your market perceives “the right choice” to be the company with name/brand recognition? What if […]
Create the most value
Is your Credit Department leading the lending department to the future or are you following them there? This take on Jeff Bezos’s quote could be your mantra for the rest of your career. If all decisions are made through a client-focused lens, you maximize value for your financial institution. But how do you create the […]
BPM for Dummies
Like all good “…Dummies” books, lets start with the explanation of what the dummies books aren’t about, and that’s dummies. There are none. But they are centered around the idea that simplicity, which is really cool, is a difficult thing to get right. The authors work really hard to make complex things simple. The books […]
Treat everyone like a CEO
I hope you didn’t try to click on the image as though it was a video. I do have the video and I’m happy to send it to you along with the link to where I learned even more about the man I’m sharing with you today. His name is Jermaine. Jermaine J. Jones. The […]
