Be the Passenger
Years ago I read, All I really need to know I learned in Kindergarten by Robert Fulghum. Maybe you’ve read it. If you haven’t, you might. I was reminded of its value recently. Through a series of short essays, he walks you through some “lessons” like: share everything, play fair, put things back where you […]
To Catch a Thief
It’s tough to run a service business. You know, the kind of businesses most of us are in. Or the kind of positions those of you who aren’t self-employed are happy to find yourselves in. Even the kind of businesses where you sell a product, but it’s wrapped in a lot of service. It’s the […]
Hello again! Happy Holidays
Christmas is just around the corner and I’m sending wishes that you enjoy the holiday with dear friends and family creating lasting memories! As I write my final message to you for 2018 – looking forward to 2019, I’m thinking of how lucky I am that you all let me in your inbox time and […]
Engage like you’re a puppy
What? Why would you engage like a puppy? Well, one of the biggest reasons is for the fun and another is everyone will adore you. Now I know what you’re thinking – I’m in a serious business, why in the world should I concern myself with being playful? Maybe because the National Institute for play, […]
The Secret to Loving Your Commute
Commuting is on my mind this week, not only because I traveled to no less than six American cities in the past couple of weeks, but because my hometown of Tampa (Hillsborough County) finally passed adding a penny on the dollar to our sales tax for transportation improvements. That’s about $180 per year on average […]
Walls Are There for a Reason
Did you ever hear the story about the police officer that was chasing a young man who he believed had committed a serious crime? The suspect was tall and fast, and the officer chased him through an alley, over a dumpster and through a convenience store. As the story goes, when the man jumped over […]
