Missed a spot
We recently purchased our HQ office building in downtown Tampa. I hired a commercial painter to paint a four level huge exterior metal fire escape. I watched his guys paint day after day in the Florida heat. I felt bad for his team. But after getting to know the painters, we started joking with each […]
Why trust is everything
Do bank appraisers trust their fee appraisers? Do appraisal firm owners trust their staff appraisers? An affirmative answer gives you productivity, efficiency and flow. Hesitation results in stress. Working long hours. Double checking their work, doubting and repeat. Every day. Trust is everything. Authentic give back Last week Brenda Dohring Hicks, MAI co-founder of Realwired […]
Stick with it
Is being “swamped” an excuse to avoid taking the time to address internal bottlenecks and inefficiencies? As a commercial fee or bank appraiser are you constantly fixing the same things over and over? Is it “quicker” to fix on the fly or stop and create an initiative that will make the issue go away forever? […]
Let it go
When a commercial fee appraiser gets a reviewer’s email, they say “Awesome!” No. Never. The reviewer’s email is often met with the five stages of review: denial, anger, bargaining, depression and acceptance (DABDA). This is a colossal waste of time. We can do better. Let’s focus on the productive risk management outcomes with effective reviews. […]
Come together
Is it time to step outside of our box? We’re not just bank appraisers.Bank appraisers are more than what’s between the covers of an appraisal. We’re risk managers. We’re not just fee appraisers.Fee appraisers are more than vendors. We’re due diligence experts. We’re both responsible for defining the risk management objectives that our team delivers […]
The water cooler is dead
As the owner of an appraisal firm or appraisal manager of your department, you can no longer manage with the Ronco Rotisserie oven slogan, “Set it and forget it.” Your people need something different to be productive. The rules of the race have changed. If you surveyed your people, I’m betting 90% want to work […]
