The Script in our Head: Re-writing the Story of “Not Enough”
For a long time, I’ve had thoughts of: “You’re not good enough. You’re not interesting enough. They’ll see through you eventually.” Many of us have these thoughts – persistent whispers in the back of our minds. The narratives we create about ourselves that shape our reality. These thoughts are wrong. This story, likely born from […]
Glances: Bridging the Trust Gap in Banking
Let’s talk trust. Not the warm and fuzzy kind, but the kind regulators demand – the kind that keeps the FDIC and OCC off your doorstep with their clipboards and furrowed brows. In banking, trust boils down to risk management. You’ve got policies, procedures, a mountain of acronyms (KYC, AML, BSA, anyone?), but how do […]
Stuck in Neutral: How One Bank CEO Found the Gas Pedal
Thomas Weller is a seasoned CEO of Union Gateway Bank. He’s predictable as the sunrise. Under his leadership, Union Gateway had earned a reputation for its conservative approach, boasting stability and consistent growth. However, this conservative ethos was a double-edged sword, especially as the tech world around them accelerated. Union Gateway, like many longstanding institutions, […]
From Frustration to Fulfillment, A Kaizen Story
Steve is a Chief Appraiser of a $40B bank in the Southeast. He deals with FDIC audits, ROVs and gets pinged by his RMs. He’s got a lot on his plate – strategic planning, quality control, vendor management, risk management and stakeholder communication within the appraisal department. Steve’s tired of his entrenched inefficiencies with managing […]
Hiding in Plain Sight
“The appraisal industry has so many opportunities if we work together”, Cindy Chance Ph.D. and CEO of the Appraisal Institute. Cindy was gracious to present at our recent Chief Appraiser FIVA (Financial Institution Valuation Advisors) meeting. 5 Takeaways As an Appraisal Institute member for decades, I get it. You pay dues and don’t feel there’s […]
Banking’s Digital Jenga
In Jenga, players remove one block, then place the removed block on the top. This creates a taller, but increasingly unstable structure as the game progresses. Does this sound like your bank’s digital transformation? Bank C-Suite’s top priority in 2024: cut costs and drive efficiencies. Digital technology is the top answer to deliver savings. 45% […]