Please just stop!
Everyday I find myself engaged in or hear others talk about the onslaught of email communication. Frankly, I sometimes wish it was harder to create and send an email. Maybe that would slow down the pace or force people into consolidating both the message(s) and the invitees. Okay, I don’t really believe that’s the right […]
Is powerful force enough?
A good friend of mine, Lt. Col. Sam McCallie USAF AFRC/SEF, a pilot with the US Air Force sometimes likes to talk about things that fly in the air, you know, airplanes. As a safety instructor, he stresses that being focused, knowing where you’re going and having the training to deal with bad situations is […]
Become a Communication Superstar

Would you agree that communication just might be the most important tool we have? And by communication I mean spoken conversation. Do you believe that spoken communication is ideal? Do you believe that given a choice, a choice that isn’t ALWAYS available, voice communication is best? If so, keep reading. I think you’ll find some […]
Be the Passenger
Years ago I read, All I really need to know I learned in Kindergarten by Robert Fulghum. Maybe you’ve read it. If you haven’t, you might. I was reminded of its value recently. Through a series of short essays, he walks you through some “lessons” like: share everything, play fair, put things back where you […]
To Catch a Thief
It’s tough to run a service business. You know, the kind of businesses most of us are in. Or the kind of positions those of you who aren’t self-employed are happy to find yourselves in. Even the kind of businesses where you sell a product, but it’s wrapped in a lot of service. It’s the […]
Hello again! Happy Holidays

Christmas is just around the corner and I’m sending wishes that you enjoy the holiday with dear friends and family creating lasting memories! As I write my final message to you for 2018 – looking forward to 2019, I’m thinking of how lucky I am that you all let me in your inbox time and […]